Frequently Asked Questions (FAQ)

  1. Is bedding provided?
  2. Are towels provided?
  3. Do I need to bring cutlery, crockery etc?
  4. Do you accept pets?
  5. Is there an extra charge for fuel/heating?
  6. When is my balance due and will you send me a reminder?
  7. What time can I arrive?

Is bedding provided? ˆTOPˆ
Yes, all the beds are made up with freshly laundered linen for your arrival.

Are towels provided? ˆTOPˆ
Yes, some towels are provided but you may also like to bring some of your own, for swimming and visiting the lakes etc.

Do I need to bring cutlery, crockery etc? ˆTOPˆ
No all kitchen items are provided (including washing up liquid).

Do you accept pets? ˆTOPˆ
Yes, in certain accommodation please check each properties details.

Is there an extra charge for fuel/heating? ˆTOPˆ
No, there are no extra charges everything is included in the price.

When is my balance due and will you send me a reminder? ˆTOPˆ
The balance due date will be stated on your booking conformation, we will send out a reminder about a week before the balance is due.

What time can I arrive? ˆTOPˆ
Arrival time is 4pm we recommend you do not arrive before this time as your accommodation may not be ready and you may have to wait.

 

a member of Cumbria Tourism
0845 468 0936 35 Station Street, Cockermouth, Cumbria, CA13 9QW info@staylakeland.co.uk